Multi-Location Management

The number of locations you can add depends on your plan:

• Lite Plan: 1 location included
• Plus Plan: 2 locations included
• Corporate Plan: 5 locations included
• Additional Locations: Add extra locations for $20/month each (Corporate plan only)

If you need more than 10 locations, contact us about our Franchise plan designed for large multi-location businesses.

Geo-push notifications automatically appear on customers’ iPhone lock screens when they enter within 330 feet (100 meters) of your store location. Here’s how it works:

• Customer adds your loyalty card to Apple Wallet
• You set a custom message for each location (e.g., “Welcome to our downtown store! Show this card for 10% off today”)
• When customer walks within 330ft of your location, the notification appears automatically
• The notification cannot be manually dismissed – it only disappears when they leave the area
• Works every time they enter the area, even multiple times per day

Note: Geo-push currently only works on iOS devices with Apple Wallet. Customers must have location services enabled.

Yes! Manager seat functionality allows you to:

• Create separate manager accounts for each location
• Assign managers to specific branches only
• Set custom permissions for what each manager can access
• Give managers access to the Scanner App for processing transactions
• Track performance by individual manager and location

Manager seats available: Plus plan includes 3 users, Corporate plan includes 10 users.

No! One of the major benefits of multi-location management is that customers use the same loyalty card at all your locations. Their points, stamps, and rewards work seamlessly across all branches. This creates a unified customer experience while you maintain location-specific management, reporting, and marketing capabilities on the backend.

Absolutely! The analytics dashboard provides location-specific reporting including:

• Total transactions per location
• Customer visits by branch
• Reward redemptions per location
• Manager performance at each branch
• Revenue and engagement metrics by location
• Comparative analysis across all locations

This data helps you identify top-performing locations, optimize underperforming branches, and make data-driven decisions about staffing and marketing.

Due to Apple Wallet technical limitations, you can only connect up to 10 locations to a single push notification campaign. However, this doesn’t limit your total number of locations – it only affects geo-push notifications.

What this means:

• Your loyalty cards work at unlimited locations
• Customers can earn and redeem rewards at any branch
• You can have more than 10 physical locations in your account
• Only geo-push notifications are limited to 10 locations

If you have more than 10 locations, you can still send manual push notifications to all customers – just the automatic geo-triggered notifications are limited.

Yes! Each location can have its own custom geo-push message. This allows you to:

• Promote location-specific offers or events
• Highlight unique services available at that branch
• Welcome customers with personalized messaging
• Test different messaging strategies per location

For example, your downtown location might promote lunch specials while your suburban location promotes family dinner deals.

Additional locations cost $20 per month per location and are available on the Corporate plan only. For example:

• Corporate plan base: 5 locations included
• Adding 3 extra locations: $20 × 3 = $60/month additional
• Total cost: Corporate plan price + $60/month = All 8 locations managed

If you need to manage more than 10 locations total, contact us about our Franchise plan which is optimized for large multi-location businesses.

Yes! Multi-location management is ideal for franchises because it provides:

• Centralized loyalty program across all franchise locations
• Location-specific manager access and permissions
• Individual performance tracking per franchise
• Unified customer experience across all locations
• Location-based marketing capabilities
• Separate reporting for each franchisee

For large franchise operations with 10+ locations, we offer a specialized Franchise plan with additional features for multi-franchise management.

Easy. Simply email us at hello@loyaltynation.io and we will respond within a business day.